Privacy Policy
Effective Date: May 1, 2026
ASTARNAVIS LIMITED and its subsidiaries and affiliates (collectively, “UUTOP”, “we”, “us”, or “our”) respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access or use the UUTOP website, mobile applications, products, and services (collectively, the “Platform” or “Services”).
By using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, and processing of your personal data as described herein.
If you do not agree with this Privacy Policy, you should discontinue use of our Services.
1. Information We Collect
We may collect personal information directly from you or automatically when you use our Services.
1.1 Information You Provide to Us
We may collect the following information:
- Full name
- Email address
- Telephone number
- Billing and mailing address
- Date of birth
- Username and password
- Payment details
- Contact preferences
- Customer support communications
- Survey responses
- Marketing preferences
- Any other information you voluntarily provide
1.2 Payment Information
When you make a purchase, we may collect payment-related information such as:
- Cardholder name
- Billing address
- Payment method type
- Partial payment instrument details
Sensitive payment information may be securely processed and stored by third-party payment processors, not by UUTOP directly.
1.3 Information Collected Automatically
When you use our Platform, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Device identifiers
- Time zone
- Referral URLs
- Usage data
- Clickstream data
- Pages viewed
- Session duration
1.4 Cookies and Similar Technologies
We use cookies, pixels, and similar technologies to:
- Remember preferences
- Improve website functionality
- Analyze traffic
- Personalize content
- Measure advertising performance
You may control cookies through your browser settings.
2. How We Use Your Information
We may use your personal information for the following purposes:
- Process orders and transactions
- Deliver products and services
- Verify identity and prevent fraud
- Provide customer support
- Communicate with you regarding your orders or account
- Improve our products and services
- Conduct research and analytics
- Personalize your user experience
- Send promotional offers (where permitted by law)
- Comply with legal obligations
- Enforce our Terms and policies
- Protect users, UUTOP, and third parties
3. Legal Bases for Processing (EU / UK Users)
If you are located in the European Economic Area or the United Kingdom, we process your data under one or more of the following legal bases:
- Consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests
You may withdraw consent at any time where consent is the legal basis.
4. Sharing of Information
We do not sell your personal data.
We may share your information with trusted third parties where necessary, including:
- Payment processors
- Order fulfillment providers
- Cloud hosting providers
- Analytics providers
- Fraud prevention partners
- Customer support tools
- Marketing service providers
- IT and security vendors
- Professional advisors
- Government authorities or regulators where legally required
All third parties are expected to process your information securely and lawfully.
5. International Data Transfers
Your information may be processed or transferred to countries outside your country of residence where our affiliates, vendors, or service providers operate.
Where required by law, we implement appropriate safeguards for international data transfers.
6. Data Retention
We retain your personal data only for as long as necessary to:
- Provide our Services
- Fulfill contractual obligations
- Resolve disputes
- Enforce agreements
- Meet legal, tax, accounting, or regulatory requirements
When data is no longer required, we will securely delete or anonymize it.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
- Encryption
- Access controls
- Secure servers
- Firewall protection
- Monitoring systems
However, no online platform can guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials.
8. Children’s Privacy
Our Services are not intended for children under the age of 13 (or equivalent minimum age in your jurisdiction).
We do not knowingly collect personal information from children without appropriate parental consent.
If we become aware that we have collected such data unlawfully, we will delete it promptly.
9. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a data protection authority
To exercise your rights, contact us using the details below.
10. Marketing Communications
Where permitted by law, we may send promotional emails, SMS, or notifications.
You may opt out at any time by:
- Clicking the unsubscribe link
- Adjusting account settings
- Contacting customer support
Transactional or service-related communications may still be sent.
11. Third-Party Links
Our Platform may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party sites.
Please review their privacy policies separately.
12. Account Deletion / Withdrawal of Consent
You may request deletion of your account or withdraw consent by contacting us.
Please note that withdrawal of consent or deletion may limit your ability to continue using our Services.
We may retain certain information where legally required or for legitimate business purposes.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective when posted on the Platform.
Your continued use of the Services after updates are posted constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:
Email: [email protected]
We will respond within a reasonable timeframe.

